System Engineer - Novi Sad

Company details

Our client is an international company with a large client base, responsible for offering technical support to its clients. For their team in Novi Sad, they are searching for a System Engineer.

System Engineer - Novi Sad

Duties and Responsibilities

  • Work closely with Engineering and Operations on resolving escalated cases
  • Respond to customer cases and chats in a timely manner
  • Educate customers to help them get familiar with the product
  • Write knowledge base articles based on customer questions
  • Develop and maintain strong customer relationships


  • BS in Computer Science or equivalent experience
  • Experience with Cloud infrastructures, Linux, Windows
  • Working knowledge of Kubernetes and Docker
  • Basic knowledge of one or more of the following: Java, PHP, Python, Ruby, Node.js
  • Previous experience with customer technical support

Contact Information

Marija Vuksanović


+381 60 37 222 16

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