Senior System Engineer

Company details

Our client is a leading pharmaceutical trader in Europe with a presence in 26 countries. They are currently looking to expand their team and are searching for a Senior System Engineer.

Senior System Engineer

Duties and Responsibilities

  • Manage installation, configuration and maintenance of ICT equipment, systems and services
  • Coordinate a team on customer support activities related to desktop ICT equipment and ICT system solutions (1st and 2nd line support)
  • Manage the realization of user requests for support and provision of ICT services from the domain of desktop and ICT system infrastructure
  • Manage the infrastructure of local data centre
  • Coordinate the database maintenance process for support of submitted user requests
  • Manage the process of solving incidents in the ICT system in accordance with the defined priorities, participate in the process of managing ICT problems
  • Provide implementation of the foreseen mechanisms for the security of the IT systems and data
  • Participate in identifying and assessing exposure to ICT risks from competence domains and propose measures to lower risk levels
  • Participate in the definition and implementation of plans for the continuity of ICT infrastructures and disaster recovery in the domain of jurisdiction


  • Knowledge of MS Windows server and systems administration
  • Knowledge of MS SQL server administration
  • Knowledge of MS Exchange Server and MS Share Portal Server
  • Experience with LAN/WAN network technologies (TCP/IP, DNS, DHCP, Cisco R&S)
  • Experience with IP telephony and call centers (Asterisk and Avaya)
  • Knowledge of Linux server administration
  • Previous use of scripting languages (Power Shell)

Employment Conditions

  • Work in a dynamic team at a company which is a member of a large European business group
  • Opportunities for professional development and further career building
  • Adequate compensation for the effort and results achieved

Contact Information

Marija Vuksanović


+381 60 37 222 16

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